How to Succeed with Your Copilot Rollout

2/11/25

On February 2025, Chris McNulty led our “How to Succeed with Your Copilot Deployment" webinar.

Key Points Covered

Current State of AI in 2025

Chris McNulty highlighted the rapid evolution of AI and its transformative impact on the business landscape. The webinar emphasized the importance of understanding generative AI, which stands as the third wave of digital transformation, following cloud migration and cloud-native innovation.

Common Pitfalls in Copilot Deployments

Several common mistakes organizations make when deploying Copilot were discussed, such as insufficient training, lack of content readiness, and improper support structures. The webinar stressed the importance of addressing these issues to ensure a smooth rollout.

Five-Step Plan for Successful Deployment

  1. Preparation: Assemble the right team, define clear goals, and create a collective vision.

  2. Content Readiness: Ensure that the content is well-organized, secure, and ready for integration with Copilot.

  3. Pilot: Select the right participants, provide structured training, and capture learnings.

  4. Rollout: Drive training across the organization, introduce effective communications, and focus on winning scenarios.

  5. Closeout: Celebrate successes, hand over to support teams, and establish continuous improvement practices.

Additional Resources

Webinar

Copilot and AI