Synozur is a boutique advisory agency focused on transforming business for our clients, making the desirable achievable.

As we continue to elevate our sights to deliver more services to our growing roster of clients, we’re also thrilled to share news on the expansion of our team and our alliance partners and members. Our people have decades of experience delivering global strategic advisory services that elevate you to achieve breakthrough innovation.

You can learn more about Synozur and our offerings on our website. Today, we’re thrilled to officially introduce you to the newest members of the Synozur team who are central to our expansion. Let’s welcome Michelle, Josh, Austin, and Chris!

New Staff

Michelle excels in spearheading large-scale digital customer transformations, leveraging both custom solutions and widely adopted software platforms to achieve transformative outcomes. Her versatility and expertise are evident through her exceptional performance in various roles, consistently demonstrating her ability to adapt and excel in dynamic environments. When not driving client success, Michelle enjoys working on her house, practicing yoga, or savoring a glass of wine – though never all three at once.

Josh brings executive impact to both customer experience and employee expereince for clients like T-Mobile, Jaguar, Converse, Yokohama Tires, and Windstar Cruises. He also builds and develops DesignOps teams for clients like the Bank of Hawaii. At Synozur, Josh leads winning approaches to capture customer attention and employee engagement. On weekends, Josh can often be found on two wheels, up and down the West Coast, with his family.

With over 20 years experience consulting for top enterprises such as The World Bank, Verizon, and ExxonMobil, Austin specializes in employee experience and digital transformation. He is an internationally recognized speaker and author of three design books on user experience. His unique upbringing by hippie surfer lawyers fuels his innovative spirit and family life in Houston, Texas.

Chris has led the creation of breakthrough products and marketing at Microsoft, Dell, Quest, Santander, Manulife and more. An inventor, author and songwriter, he leads marketing and strategic customer engagement for Synozur. He lives with his family and dogs in the Pacific Northwest but will always root for his favorite Boston teams.

Alliance Members

In addition, we’re also excited to introduce the newest members of our extended alliance team.

Rob Asen | Transformation Office

Rob brings over two decades of business acumen and technological insight to Synozur. His leadership has been pivotal in scaling companies from local enterprises to global powerhouses. With a rich history in the telecoms industry and senior roles with consultancies KPMG, Accenture/Avanade and Cognizant, Rob's expertise in business transformation is unmatched. Now as an empty-nester, Rob pursues passions for aviation and music while serving clients across the US and Asia-Pac.

Andrew Borg | Ethical AI and Nonprofits

For over 20 years, Andrew has been at the forefront of introducing positive technology disruption to clients in healthcare, financial services, entertainment, and telecom. He is passionate about bringing the power of human-centered AI, digital ethics, and innovation culture to nonprofits in the USA and developing economies worldwide, including UNICEF and the AfroLatin@ Forum. A native New Yorker, his pursuits include digital art and yoga.

Stephen Rose | Adoption and AI

With over 15 years of experience in customer adoption and product management at Microsoft, Stephen is a certified trainer and has consulted for Procter & Gamble, Takeda Pharmaceuticals, and Capital Group. Additionally, he’s a dynamic conference speaker, webcaster (with Petri.com and UnplugIT), musician, and zoo docent who proudly calls Chicago home.

Eric Riz | Organizational Governance & Operational Excellence

Eric is a renowned expert in enterprise strategy and technology governance, with media appearances with Fox Business and The Globe and Mail. His proficiency in Microsoft 365 and project management has led to significant business success, including engagements at Disney and Kellogg’s. Eric's a respected voice in the tech community, serving on the Microsoft Cloud Advisory Board and earning six Microsoft MVP awards. Based in Toronto, he enjoys family life, cycling, and hockey.

Matt Shaffer | Organizational Design & Executive Coaching

Matt is a seasoned executive with a dynamic background and a wealth of experience. Known for his ability to inspire teams to develop innovative, high-impact strategies, Matt excels in communication and the creation of organizational frameworks that drive both performance and culture. His Denver home also gives him great access to fishing and hiking.

Welcome, and thanks, to all our new team members. You can learn more about our staff and alliance members on the people and partners section of our website.

Partners

We pride ourselves on extending our network to include alliance partners across implementation and software to deliver additional capabilities in depth to our clients. 

Implementation Partners 

Our clients achieve exceptional results by leveraging the expertise of our top-tier Alliance Partners: Salient7, Protiviti, ps Hummingbird, Crush Networks, eMark Consulting, and Creospark. Together with Synozur, we ensure seamless delivery and implementation, driving your projects to success.

Software Partners

Likewise, our clients benefit from a diverse range of solutions provided by our ISV Partners, enhancing and enriching the core Microsoft cloud platforms. We are excited to welcome Microsoft, Akumina, Orchestry, and VisualSP to the Synozur family, ensuring our clients achieve outstanding results.

Thanks to all our new team members and partners.  Please subscribe to our website to get our latest updates. Thank you.